Your local home, garden, and general store located here in Waterloo, London. Access over 50,000 products locally, with new and exciting items arriving every week.

95-96 Lower Marsh, London, SE1 7AB. We're next door to Greggs and a 5 minute walk from Waterloo station.

No, there is no minimum order value. Whether you need a single item for a project or large quantities, we're here to help.

Unfortunately, we do not deliver outside of our local area. Our website is exclusively built for local residents and businesses. We do however offer free local delivery within a 5-mile radius when you spend over £100 on the website.

When you buy from the website, we will send you an email or text message to your mobile (if you have registered your phone number) once your order is ready. Most orders are ready to be collected on the same day, and all orders are ready for collection within within 2-3 working days. Collection times may vary depending on product availability and location.

We operate a physical business (bricks and mortar) we are not faceless, based in a remote office or warehouse. You are more than welcome to visit us with any problems you're having either before or after purchase.

Absolutely, all orders can be cancelled at anytime before collection. Refunds are processed within 24 hours (although it may take some additional time to receive your funds as this is dependant on credit card processing companies and banks)

Unlike online retailers we do not have to pay for shipping as you are collecting the order, even though many websites offer "free shipping" make no mistake you are paying for the shipping as part of the product's price

Yes, we deliver a wide range of timber, sheet materials, fencing products, and building supplies. Delivery options may vary depending on product size and location.

We accept major credit and debit cards including Apple and Google pay, as well as other secure online payment methods available at checkout.

Yes. A receipt will be provided with your order, and additional copies can be printed from your account or by contacting our customer service team.

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

To view our full Returns Policy, Click here.

Your order number can be found in the order confirmation email sent after your purchase.

If you have created an account with us, you can also log in to your account and view your recent orders.

Order numbers are included in all order confirmation and dispatch emails.

Once your returned item has been received and approved, we will process your refund as quickly as possible.

You will receive a confirmation email once the refund has been issued.

Please allow up to 5–10 working days for the refund to appear in your account, depending on your payment provider.